Is Google Analytics Killing Your Website?

I don't know if I'd go as far as saying that, but here's an article that does. In short, it equates the walls-of-data and charts to passive "oh, isn't that nice" TV watching, as opposed to "here's what you should do to improve things" the way other software, such as, ohhhhh, I don't know... HitTail does!

Kaizen Marketing through Analytics

Why is HitTail the perfect complement to whatever analytics system you use today? Some folks will say real-time analytics isn't important, but I'm telling you that it IS important by how it immerses you into the actual pulse of your site. For example, if your site hits the homepage of Yahoo, you know it in seconds, rather than the next day, after your servers have already been taken down. Now not everybody lands the homepage of Yahoo, but the same principle applies to if you get a single link from a single site--wouldn't you like to reach out to them moments after they've established the link?

Another benefit of real-time data is just sitting there watching your search hits scroll by as they occur tunes you directly into the minds of your audience--in a way next-day statistical reports simply can't. You are directly plugged into the minds of dozens, hundreds or even thousands of web travelers RIGHT AS they're doing their thing. The image that comes to mind is The Matrix, watching all the green code scroll by, and seeing the woman in red amongst it all. But the difference here is that the people scrolling by are REAL searchers, and you can voyeuristically watch them do their thing. This EXISTS TODAY, and is sort of a Zen marketing state that HitTailers know well--contemplating the black river of keywords.

If HitTail wasn't the and must-have second piece of tracking code based on it's real-time feedback alone, then the way it provides actionable data without the chart fuss that cause paralysis through analysis should cinch the deal. HitTail is the paralysis cure, because you simply move left-to-right across 4 tabs and follow a recommended, proven, route (indeed, nearly mindless) process to improve your site. The process is scientifically built on William Edwards Deming's principles of total quality management (TQM) and the Japanese concept of Kaizen, wherein you take HitTail's writing suggestions and engage in the website content release/feedback/release/feedback cycle immediately. It also works with PPC.

HitTail fills the desperately needed gap in marketing for a tool that dispenses with nonsense reports and jumps right to the bottom-line of what you should be doing to improve your site from a content-standpoint. It quite literally turns your entire website into a giant suggestion box that your audience unwittingly uses every time they visit you via search. The suggestions can be immediately plowed into either new website content in (usually) blogging software for the organic or natural search engine optimization (SEO) approach, or into long tail AdWords campaigns, that result in remarkably low cost-per-click (CPC), high click-through-ration (CTR) and a large number of total clicks. The snowball effect should ensue. None but a few marketing gurus in the PPC industry gurus ever noticed this effect.

Bottom line--no matter what your primary analytics package may be, be it Omniture SiteCatalyst, Google Analytics, WebTrends, Yahoo's IndexTools, Microsoft's Gatineau, or whatever--the must-have second piece of tracking code that should go on your site is HitTail, due to the benefits of real-time data and immediately actionable writing suggestions and super-charged keywords for AdWords campaigns.

Google Analytics and HitTail often mentioned together

It's more than a year since we launched the HitTail Beta (August 14th--I should have done a happy-beta-birthday), and some of you have been with us since we soft-launched it in the form of MyLongTail at the beginning of 2006, where I documented the fact that's important to HitTail--you can get into Google search results with a brand-new website in under 2 weeks! The "sandbox" penalty was gone. So, imagine what you could do with a site that was already somewhat built up! Imagine what you could do if you knew the terms that were teetering on the edge of working for you already in natural search, and just required a little push.

Well, you just imagined HitTail, and I'm happy to have brought it to so many people for over a year now.

I'm always still surprised and delighted at the articles that keep appearing about HitTail in blogs and newsletters. Here's one that apparently has been out since May of this year from Yaro Starak, the Blog Traffic King, but I only just discovered. It sums up the whole long tail and HitTail thing very nicely, and for those of you who don't get it yet, it's a recommended read. Thanks, Yaro!

The feedback really just keeps pouring in, and I'm surprised by how across-the-board it's coming from. You can read a great deal of the feedback on our TypePad Quotes and Testimonials site. But there are even not-safe-for-work links that I'm avoiding putting there out of good taste. But never one to avoid controversy, I figured I'd share one not-safe-for-work link (NSFW) regarding funny suggestions from HitTail. There are more. Seems we're just as appealing to the adult entertainment industry as political blogs, eCommerce sites and the like.

I guess this makes us an equal opportunity secret weapon for driving website traffic. I'm even waiting for candidates from the 2008 election to start hopping on the HitTail bandwagon as part of getting their message out online. There was brief interest from Obama Girl, but I guess she's so busy with her newfound fame. I'll give her another try.

One of the amazing trends I've discovered in watching the HitTail discussion on the Internet is how Google Analytics and HitTail so often get invoked in the same breath, such as comments from The-Secret and shopgirl.

While Google analytics is statistics, which gives you the typical top-10 lists, HitTail is on the other hand, based on anecdotal and empirical evidence--working much like a private eye piecing together clues. Recently, I was slammed by a HitTail user accusing us of not really being a longtail tool, because we stop 350 keywords in, and the long tail hardly even starts at that point. I humbly reminded him that the "My HitTail" tab was only one of five--and actually the least-important one at that.

That's right!

We only made that long tail graph to demonstrate to people how things JUST START TO GET INTERESTING in the tail, and how much attention is improperly spent on the head, where you're already performing well! So, I added some text to the bottom of the chart to make sure people get the subtle message of how the data displayed in the chart is actually UNIMPORTANT!

The fact that we're not Web analytics software, applying statistics to the data is what makes people so addicted to HitTail. We're not insulating you from the data or interpreting it for you. We're merely zeroing in on serendipitous events that happen to be handing over competitive intelligence. It's not some derivative of this event that's important. It's the event itself--that someone found your site on such-and-such a term, but they worked really hard to find you--usually deep in the results.

This tells you two things:

1. You CAN be found on that term. Hence, the value of identifying the first time anyone ever found your site on a particular term. It demonstrates POTENTIAL--like surveying for new oil fields.
   
   
2. There's a bunch of crap ahead of you in the search results that likely did not satisfy the searcher, or else they would have stopped sooner.

So, merely by virtue of using HitTail, you're simultaneously surveying for new fields of website traffic "oil", and you're verifying that no one already has a strong claim to that property. There's no waiting for the polar icecaps to melt to claim your Internet gold. You don't have to battle Russia, Canada, the U.S. and Denmark for North Pole natural resource rights. All you have to do is choose an already-search-optimized publishing platform, such as Blogger, SquareSpace, TypePad or WordPress, and take HitTail's writing suggestions.

It's that easy.

So, we don't ask you to give up Google Analytics. It does a bunch of things HitTail is unlikely to ever do. But because our philosophy is so radically opposite to statistics (anecdotal evidence), they compliment each other perfectly--and this is perhaps the reason so many people mention GA and HitTail in the same breath.

If you have to choose just one more tracking system to run in addition to Google Analytics, HitTail is it.

Does HitTail Do Things that Google Analytics Doesn't?

The answer is Yes!

It's yes for at least two reasons: the immediately actionable nature of the information provided, and the immediately viewable real-time nature of the data.

In fact, it's all about immediacy, and spending less on AdWords (or eliminating your need for AdWords altogether).

What if Google Analytics told everybody the specific topics to write about in order to boost their site's natural search engine standings? People would flock off of AdWords in droves. Why pay for something that you can get for free?

In this sense, Google Analytics and HitTail are diametrically opposed to each other. While it's easy enough to pull a "long" list of keywords, or even "top keywords", none of that begins to give you the competitive intelligence that you need for an informed rapid content expansion strategy.

HitTail is like a coach looking over your shoulder as you pull a keyword list out of your analytics software, striking down over 95% of that list based on how it would waste your time to further develop those concepts.

Imagine the time saved!

Yes, given a "long list" of keywords, you could take each one and perform a Google search, seeing whether the term is already working for you or not. If you find your own site in the first page or two of results on that term, you can discount it as a term for further development, based on the fact that it's already working for you.

But as you work your way through this long list of keywords, you will occasionally find terms where the Web searcher must have been extraordinarily determined to find an answer. You know this by looking at how many pages in they must have surfed before they decided to click on you.

This is all very nuanced, and outside the box for most marketers. That's why the arrival of the book, The Long Tail, by Chris Anderson, the Editor-in-Chief of Wired Magazine, was so timely. It provides a framework by which marketers can understand collecting multiple valuable pockets of free qualified search traffic.

I'll say that again.

HitTail lets you collect and concentrate FREE veins of search traffic gold, gathering them up until it collectively accounts for more traffic than you are receiving through paid search campaigns. In fact, HitTail forms the foundation of a sustainable, cross-engine online marketing campaign whose effect will last long after you diminish your efforts and stop putting money into it.

So to answer the original question of whether HitTail does things that Google Analytics does not, it's an unqualified Yes! HitTail provides data in such a way that you can easily diversify your online marketing campaigns into "un-paid" natural search.

Who's Legit? HitTail, Apparently.

So these folks at Lijit appear to be a site-search tool that goes beyond Master.com, Rollyo and the usual suspects, by also allowing you to search bookmarks, blogs, blogrolls and more. I guess it's really an RSS feed search. Anyway, I blog this because they did some clever research, sending out a spider to determine the most popular widgets on the Ineternet. Imagine our surprise, barely a few weeks after releasing our HitTail widget, we show up on their radar.

I guess it's only appropriate that we start the long tail.

Keyword Tool

It's undeniable. Keyword tools are everywhere, and everyone's spinning their own version and working them into their pay-per-click campaign marketing dashboards. Third party tools harvest keywords from second-tier search sites, such as InfoSpace's WebCrawler. First-party tools incorporate Yahoo results into Panama and Google results into the AdSense fetures--known as keyword inventory tools, with the added bonus of reporting keyword traffic stats and monetary value. And some keyword tools even do their own crawls, harvesting keywords off of competitor's sites, search results, APIs, or yank them right out of the datastream, in cooperation with participating ISPs.

Yes, there are unlimited numbers of ways to come up with keyword lists to help with your natural and paid search campaigns.

But we like ours.

It's simplistic in its conception, to the point of strange.

Yet it's effective in practice, to the point of unfair.

And that technique is harvesting keywords right from your website's own logfiles. But instead of merely pulling "the long keyword list" as so many analytics products allow, we pair down the list with at least two passes, so you don't have to.

And for anyone whose done serious keyword research, you can appreciate how much time this saves you. You get YOUR BEST LIST of keywords to target before you even export anything to Excel.

Think about that for a minute.

If you don't get it, forward the link to this article to someone in online marketing who you trust, who you think might get it. Ask them how creative and time-saving they thing this is. Ask them how it might improve your online marketing campaigns, and indeed, your life--by giving you time back for your families, hobbies and friends. Think how it could make your boss love you, those around you admire you, and take you one tiny step closer to being indispensable.

Exactly HOW does this radically different keyword research work flow happen?

We take the precious time that keyword geeks are flushing down the toilet by saving all their log files forever, running complex Regular Expression matches against them, ensuring that the work it suggests isn't duplicating work you've already done--and we distill it all down to one little Suggestions tab.

That's a long way of saying: "We tell you what to write about."

When the story of HitTail first broke, co-founder of Wired Magazine, John Battelle, was a little dubious about this "telling you what to write about stuff". And what good editor and writer wouldn't be? It sounds like one more spam-promoting tool to shift even more power into the hands of disingenuous bloggers just making a traffic-grab to increase their AdSense beer money.

But we held firm, by not creating an API that would allow spam-mash-ups. We held firm, by teaching our users about quality and distinctive online voices resulting in long-term reputations. We held firm by practicing HitTailing ourselves, demonstrating how just because you know you're going to get the traffic by mere virtue of smart headline selection, doesn't mean you can fill a page with garbage. We held firm by positioning it as a tool for reputable bloggers and small to medium sized businesses (SMBs) striving to get and keep customers directly, instead of yet-another-SEO-tool for AdSensers.

So here we are, as the one tool that consistently gets mentioned side-by-side with Google Analytics as the one must-have piece of tracking code. If you're only going to run two things to help improve your website, then those two things should be Google Analytics and HitTail. And that only makes sense, because would Google ever provide you a keyword tool that would increase your natural search performance, and bring down the cost of your AdWords campaigns?

Of course not.